Week 45
Latest
JunieReleaseJunie Eco mode hands implementation to a lower-cost modelGitHub CopilotPlansGitHub Enterprise now includes Copilot for every licensed userSierraReleaseSierra launches Compliance Console for outbound agentsGitHub CopilotReleaseGitHub Copilot Fusion becomes generally availableGitHub CopilotReleaseGitHub Agentic Workflows become generally availableAmpPlatformAmp launches an Android appMicrosoft 365 CopilotReleaseLearning Agent and admin-deployed custom MCP connectors arrive in CopilotKiroPlansKiro replaces its upgrade discount with a free first month and 500 trial creditsGleanReleaseGlean release 565 adds agent import/export and an Azure Files connectorGoogle AntigravityReleaseAntigravity 2.28 adds a built-in browser and any-file attachmentsSynthesiaReleaseSynthesia launches a Localization API for dubbing videos at scaleRunwayReleaseRunway launches Runway Ads for generating and publishing ad variantsOpenCodeReleaseOpenCode 2.2 adds Desktop plugins and a refreshed desktop appOpenAI CodexReleaseGPT-6.1 Terra becomes available in Codex
Verified
ToolMarketCap

Switch from Freshdesk

Choose why you are considering a switch. Each of Freshdesk's 3 alternatives is checked against verified facts and prices — met, not met, or not verified — never scored or ranked.

Alternatives checked3
Meet every requirement—
Why are you considering a switch from Freshdesk?
Switching fromFreshdesk
Entry priceAnnual billing only
Free tierNo
Self-hosting · open sourceNot verified Not verified
Changes 30d0

Exploring — every alternative, alphabetically. Select reasons above to check them.

Every alternative

IntercomIntercom · AI helpdesks
Why it appears
  • Meets: Same use caseAI helpdesks
  • Meets: SSO and an enterprise planSSO: Expert plan (SSO & identity management); Okta, Azure AD, OneLoginintercom.com ↗intercom.com ↗
  • Meets: Recent verified changes2 verified changes in 30 days
Entry priceAnnual billing only
Free tierNo
Open sourceNot verified
Self-hostingNot verified
2 verified changes in 30 days · latest Release · 16 Oct 2026Phone calls route to teammates by skill
Compare with Freshdesk4 differences →Pricing · 6 plansAdd to stack

Keep this discovery

All Freshdesk alternatives, with evidence→Screen AI helpdesks→
Saved views

Save this view to your ToolMarketCap email — the same sign-in as follows and the weekly brief. No password; you can turn the digest off.

Requirements are checked against the canonical record only. Offers are shown beside results and never change which tools appear or their order; no commercial relationship is an input. How Switch works