Intercom pricing
Intercom has 6 verified plans. No free tier is offered.
Current plans
intercom.com
intercom.com/pricing: "Fin is priced at $0.99 per outcome"; "You're only charged once per conversation".
https://www.intercom.com/pricing ↗intercom.com
intercom.com/pricing: "Fin Voice is available via sales at $1.99 per voice outcome."
https://www.intercom.com/pricing ↗intercom.com
intercom.com/pricing (Pay annually): Essential "$19 per seat/mo", "New customers save 35%"; "Discount applies to all seats for as long as you remain subscribed."
https://www.intercom.com/pricing ↗intercom.com
intercom.com/pricing (Pay annually): Essential "Intercom helpdesk $29 per seat/mo" shown struck through as the list price.
https://www.intercom.com/pricing ↗intercom.com
intercom.com/pricing (Pay annually): Advanced "Intercom helpdesk $85 per seat/mo".
https://www.intercom.com/pricing ↗intercom.com
intercom.com/pricing (Pay annually): Expert "Intercom helpdesk $132 per seat/mo".
https://www.intercom.com/pricing ↗intercom.com
intercom.com/pricing: Expert adds "SSO & identity management; HIPAA support; Service level agreements (SLAs)"; contracts "required for: Enterprise needs; Premier Support / onboarding; Custom terms".
https://www.intercom.com/pricing ↗Free tier: No — 14-day free trial, no credit card required
USD list prices as published by Intercom. The entry price is the lowest verified paid monthly plan — derived, not a recommendation.
Price history
Each Intercom price has one observation so far. A re-check that finds a new price is logged and charted here.
- Plans
Workforce Management becomes part of the Pro add-on
Intercom made Workforce Management (volume forecasting, scheduling, staffing gaps) available with the Pro add-on; Beta users need Pro to keep using it.
intercom.com
ObservedHigh confidencePublished 15 Oct 2026Intercom — official changeloghttps://www.intercom.com/changes/en/160332-plan-your-support-team-s-staffing-without-the-spreadsheet ↗
Entry price vs alternatives
Priced on another basis — not compared: Zendesk $25/seat/mo.
Lowest verified paid monthly list price per tool, ordered by price — only prices on the same basis (currency, monthly billing, and per plan, seat, or user) share the scale. Price order is not a ranking. Intercom: No verified monthly price · annual from $29/mo.