Week 45
Latest
JunieReleaseJunie Eco mode hands implementation to a lower-cost modelGitHub CopilotPlansGitHub Enterprise now includes Copilot for every licensed userSierraReleaseSierra launches Compliance Console for outbound agentsGitHub CopilotReleaseGitHub Copilot Fusion becomes generally availableGitHub CopilotReleaseGitHub Agentic Workflows become generally availableAmpPlatformAmp launches an Android appMicrosoft 365 CopilotReleaseLearning Agent and admin-deployed custom MCP connectors arrive in CopilotKiroPlansKiro replaces its upgrade discount with a free first month and 500 trial creditsGleanReleaseGlean release 565 adds agent import/export and an Azure Files connectorGoogle AntigravityReleaseAntigravity 2.28 adds a built-in browser and any-file attachmentsSynthesiaReleaseSynthesia launches a Localization API for dubbing videos at scaleRunwayReleaseRunway launches Runway Ads for generating and publishing ad variantsOpenCodeReleaseOpenCode 2.2 adds Desktop plugins and a refreshed desktop appOpenAI CodexReleaseGPT-6.1 Terra becomes available in Codex
Verified
ToolMarketCap

PricingPricing changes

Pricing changes

Observed list-price movements — a plan seen at one price, then at another — and every logged pricing, billing, plan, free-tier, and availability change. Direction is stated, never judged: a higher price is not “bad” and a lower one is not “good”.

price movements
0
pricing & plan · 90d
1
events · 90d
3
KindAll4List price moved0Pricing & billing0Plans & free tiers1Availability3
SegmentAllAgent buildersAI code editorsAI helpdesksAI search & researchApp buildersBackground agentsBusiness agentsCoding agentsConversation intelligenceDocuments & presentationsEnterprise assistantsGeneral assistantsIDE assistantsImage & designKnowledge & workspaceMarketing contentMeetings & transcriptionProspecting & outreachRevenue intelligenceSupport agentsVideoVoice & audioVoice supportWorkflow automationWriting & communication

4 events · AI helpdesks segment →

  1. IntercomPlans

    Workforce Management becomes part of the Pro add-on

    Intercom made Workforce Management (volume forecasting, scheduling, staffing gaps) available with the Pro add-on; Beta users need Pro to keep using it.

    intercom.com
    ObservedHigh confidencePublished 15 Oct 2026
    Intercom — official changelog
    https://www.intercom.com/changes/en/160332-plan-your-support-team-s-staffing-without-the-spreadsheet ↗
  2. GorgiasAvailability

    AI Agent on Socials becomes generally available

    After a beta, Gorgias AI Agent now answers on Instagram DMs, Facebook Messenger, and WhatsApp for all AI Agent customers, with same-thread handover to the team.

    updates.gorgias.com
    ObservedHigh confidencePublished 14 Oct 2026
    Gorgias — official update: AI Agent on Socials GA
    https://updates.gorgias.com/publications/ai-agent-on-socials-is-now-generally-available ↗
  3. ZendeskAvailability

    Voice AI agents become generally available

    Zendesk made voice AI agents generally available for Zendesk voice customers, with end-to-end phone automation, handoff to human agents, transcripts, and support for 53 languages.

    support.zendesk.com
    ObservedHigh confidencePublished 28 Sept 2026
    Zendesk — official What's new in Zendesk: October 2026
    https://support.zendesk.com/hc/en-us/articles/11299475537306-What-s-new-in-Zendesk-October-2026 ↗
  4. FreshdeskAvailability

    Email AI Agent reaches Freshdesk Pro and Enterprise

    Freshworks' May 2026 launch post (May 13, 2026) states the Email AI Agent is available on the Pro and Enterprise plans for Freshdesk beginning May 29.

    freshworks.com
    ObservedHigh confidencePublished 29 May 2026
    Freshworks — official May 2026 product launch post
    https://www.freshworks.com/theworks/company-news/may-2026-launch/ ↗

Observed price history

Current prices

History starts here. No observed list price has moved yet in AI helpdesks. Re-checking a price that hasn’t moved only refreshes its date; a different price is charted here.