Week 45
Latest
JunieReleaseJunie Eco mode hands implementation to a lower-cost modelGitHub CopilotPlansGitHub Enterprise now includes Copilot for every licensed userSierraReleaseSierra launches Compliance Console for outbound agentsGitHub CopilotReleaseGitHub Copilot Fusion becomes generally availableGitHub CopilotReleaseGitHub Agentic Workflows become generally availableAmpPlatformAmp launches an Android appMicrosoft 365 CopilotReleaseLearning Agent and admin-deployed custom MCP connectors arrive in CopilotKiroPlansKiro replaces its upgrade discount with a free first month and 500 trial creditsGleanReleaseGlean release 565 adds agent import/export and an Azure Files connectorGoogle AntigravityReleaseAntigravity 2.28 adds a built-in browser and any-file attachmentsSynthesiaReleaseSynthesia launches a Localization API for dubbing videos at scaleRunwayReleaseRunway launches Runway Ads for generating and publishing ad variantsOpenCodeReleaseOpenCode 2.2 adds Desktop plugins and a refreshed desktop appOpenAI CodexReleaseGPT-6.1 Terra becomes available in Codex
Verified
ToolMarketCap
Changes / Zendesk
ZendeskAvailability

Voice AI agents become generally available

Zendesk made voice AI agents generally available for Zendesk voice customers, with end-to-end phone automation, handoff to human agents, transcripts, and support for 53 languages.

Receipt
support.zendesk.com
ObservedHigh confidencePublished 28 Sept 2026
Zendesk — official What's new in Zendesk: October 2026
https://support.zendesk.com/hc/en-us/articles/11299475537306-What-s-new-in-Zendesk-October-2026 ↗
Read it on support.zendesk.com ↗

Logged from the vendor’s own page. ToolMarketCap records the dated event; it does not rate it.

As of 6 Nov 2026