Zendesk pricing
Zendesk has 8 verified plans, with a verified entry price of $25/mo (Support Team). No free tier is offered.
Current plans
zendesk.com
zendesk.com/pricing: "Committed automated resolutions ... adding more automated resolutions" $1.50 on each plan.
https://www.zendesk.com/pricing/ ↗zendesk.com
zendesk.com/pricing: "Pay-as-you-go resolutions ... flexible automated resolutions" $2.00 on each plan.
https://www.zendesk.com/pricing/ ↗zendesk.com
zendesk.com/pricing: "Annual subscription (per agent/month)" Support Team $19 ("agent/month paid yearly").
https://www.zendesk.com/pricing/ ↗zendesk.com
zendesk.com/pricing: "Monthly subscription (per agent/month)" Support Team $25.
https://www.zendesk.com/pricing/ ↗zendesk.com
zendesk.com/pricing: Suite Team "$55 agent/month paid yearly"; includes "AI Agents".
https://www.zendesk.com/pricing/ ↗zendesk.com
zendesk.com/pricing: "Monthly subscription (per agent/month)" Suite Team $69.
https://www.zendesk.com/pricing/ ↗zendesk.com
zendesk.com/pricing: Suite Professional "$115 agent/month paid yearly".
https://www.zendesk.com/pricing/ ↗zendesk.com
zendesk.com/pricing: "Monthly subscription (per agent/month)" Suite Professional $149.
https://www.zendesk.com/pricing/ ↗zendesk.com
zendesk.com/pricing: Suite Enterprise + Copilot, "Talk to Sales", adds "Approval workflows; Sandbox environment; Custom agent roles" and Generative AI for Voice.
https://www.zendesk.com/pricing/ ↗Free tier: No — 14-day free trial
USD list prices as published by Zendesk. The entry price is the lowest verified paid monthly plan — derived, not a recommendation.
Price history
Each Zendesk price has one observation so far. A re-check that finds a new price is logged and charted here.
- Availability
Voice AI agents become generally available
Zendesk made voice AI agents generally available for Zendesk voice customers, with end-to-end phone automation, handoff to human agents, transcripts, and support for 53 languages.
support.zendesk.com
ObservedHigh confidencePublished 28 Sept 2026Zendesk — official What's new in Zendesk: October 2026https://support.zendesk.com/hc/en-us/articles/11299475537306-What-s-new-in-Zendesk-October-2026 ↗
Entry price vs alternatives
Priced on another basis — not compared: Gorgias $10/mo.
Lowest verified paid monthly list price per tool, ordered by price — only prices on the same basis (currency, monthly billing, and per plan, seat, or user) share the scale. Price order is not a ranking.