Week 45
Latest
JunieReleaseJunie Eco mode hands implementation to a lower-cost modelGitHub CopilotPlansGitHub Enterprise now includes Copilot for every licensed userSierraReleaseSierra launches Compliance Console for outbound agentsGitHub CopilotReleaseGitHub Copilot Fusion becomes generally availableGitHub CopilotReleaseGitHub Agentic Workflows become generally availableAmpPlatformAmp launches an Android appMicrosoft 365 CopilotReleaseLearning Agent and admin-deployed custom MCP connectors arrive in CopilotKiroPlansKiro replaces its upgrade discount with a free first month and 500 trial creditsGleanReleaseGlean release 565 adds agent import/export and an Azure Files connectorGoogle AntigravityReleaseAntigravity 2.28 adds a built-in browser and any-file attachmentsSynthesiaReleaseSynthesia launches a Localization API for dubbing videos at scaleRunwayReleaseRunway launches Runway Ads for generating and publishing ad variantsOpenCodeReleaseOpenCode 2.2 adds Desktop plugins and a refreshed desktop appOpenAI CodexReleaseGPT-6.1 Terra becomes available in Codex
Verified
ToolMarketCap

Freshdesk pricing

Freshdesk has 4 verified plans. No free tier is offered.

Entry price—No verified monthly price · annual from $19/mo
Free tierNo
Observations4latest 29 Oct 2026

Current plans

Growth$19/seat/mo, annualAnnual commitment1 observation
freshworks.com
ObservedHigh confidenceVerified 29 Oct 2026
Freshdesk — official pricing page

freshworks.com/freshdesk/pricing: Growth "$19 /agent/month, billed annually", "Freddy AI Agent (first 500 sessions included)".

https://www.freshworks.com/freshdesk/pricing/ ↗
Additional AI Agent sessions$49/100 sessionsUsage-based1 observation
freshworks.com
ObservedHigh confidenceVerified 29 Oct 2026
Freshdesk — official pricing page

freshworks.com/freshdesk/pricing: "Additional AI Agent sessions $49/100 sessions" on Growth, Pro, and Enterprise.

https://www.freshworks.com/freshdesk/pricing/ ↗
Pro$55/seat/mo, annualAnnual commitment1 observation
freshworks.com
ObservedHigh confidenceVerified 29 Oct 2026
Freshdesk — official pricing page

freshworks.com/freshdesk/pricing: Pro "$55 /agent/month, billed annually".

https://www.freshworks.com/freshdesk/pricing/ ↗
Enterprise$89/seat/mo, annualAnnual commitment1 observation
freshworks.com
ObservedHigh confidenceVerified 29 Oct 2026
Freshdesk — official pricing page

freshworks.com/freshdesk/pricing: Enterprise "$89 /agent/month, billed annually".

https://www.freshworks.com/freshdesk/pricing/ ↗
EnterpriseEnterprise planskill-based routing, sandbox, audit logs, IP allowlisting
freshworks.com
ObservedHigh confidenceVerified 29 Oct 2026
Freshdesk — official pricing page

freshworks.com/freshdesk/pricing: Enterprise adds "Freddy AI Insights; Skill-based routing; Sandbox; Audit logs; Allowed domains & IP whitelisting".

https://www.freshworks.com/freshdesk/pricing/ ↗

Free tier: No — 14-day free trial of the Enterprise plan

USD list prices as published by Freshdesk. The entry price is the lowest verified paid monthly plan — derived, not a recommendation.

Price out of date? Suggest an update

Price history

All pricing changes

Each Freshdesk price has one observation so far. A re-check that finds a new price is logged and charted here.

0 observed price movements · 1 logged pricing change
  1. Availability

    Email AI Agent reaches Freshdesk Pro and Enterprise

    Freshworks' May 2026 launch post (May 13, 2026) states the Email AI Agent is available on the Pro and Enterprise plans for Freshdesk beginning May 29.

    freshworks.com
    ObservedHigh confidencePublished 29 May 2026
    Freshworks — official May 2026 product launch post
    https://www.freshworks.com/theworks/company-news/may-2026-launch/ ↗

Entry price vs alternatives

Alternatives
Gorgias$10/moCompare →

Priced on another basis — not compared: Zendesk $25/seat/mo.

Lowest verified paid monthly list price per tool, ordered by price — only prices on the same basis (currency, monthly billing, and per plan, seat, or user) share the scale. Price order is not a ranking. Freshdesk: No verified monthly price · annual from $19/mo.

Pricing receipts

First-party · 29 Oct 2026freshworks.com/freshdesk/pricingBacks 4 plans

Keep exploring

Freshdesk — full record10 factsFreshdesk alternatives3AI helpdesks prices→Pricing changes in AI helpdesks→
Oldest current price verified 29 Oct 2026. A re-check that finds the same price refreshes its date and is never logged as a change.