Observe.AI
Purpose-Built AI Agents. One CX Platform.
A contact-center AI platform that turns every voice, chat, and email interaction into shared intelligence: Auto QA scores 100% of conversations, Performance and Insight agents drive coaching and analysis, and Voice AI, Chat AI, and Companion agents act on the same data. It is sold through sales demos.Editorial
observe.ai
observe.ai/platform/interaction-intelligence: "Cross-channel stitching — voice, chat & email under one case"; "Auto QA evaluates every call and chat against your rubric".
https://www.observe.ai/platform/interaction-intelligence ↗observe.ai
observe.ai trust page: "SSO — Single Sign-On for secure, centralized authentication"; "pre-model redaction of PII/PCI/PHI, SSO/MFA, granular RBAC, and BYOK/KYOK".
https://www.observe.ai/platform/trust-security-responsible-ai ↗observe.ai
observe.ai: every product CTA is "Get a Demo"; the site publishes no pricing page (observe.ai/pricing returns 404).
https://www.observe.ai ↗Pricing
USD · list price · monthly billing unless notedNo price for Observe.AI has been verified yet.
Only 1 logged change; at least 3 are needed before a value is published.
- 0 verified changes · 30d
- 0 active days · 90d
- Latest change 177 days ago
Index history starts with the first recorded daily snapshot. Past values are never reconstructed.
No verified change in the last 90 days, and too little history for a value.
- Recent changes
- 0 verified changes in the last 30 days · 0 in 7 · 0 in 90. Latest 13 May 2026 (177 days ago).
- 7d (evidence for recent changes)30d (evidence for recent changes)90d (evidence for recent changes)Latest (evidence for recent changes)
- vs segment · 30d
- The same as the Conversation intelligence median of 0 per tool.
- Observe.AI (evidence for vs segment · 30d)Conversation intelligence (evidence for vs segment · 30d)
- List price
- No price has been verified.
- Release
Observe.AI launches Companion Agent for frontline teams
Companion Agent is a multi-agent interface that supports human agents before, during, and after each interaction with context, step-by-step guidance, and after-call summaries.
observe.ai
ObservedHigh confidencePublished 13 May 2026Observe.AI — official press release launching Companion Agenthttps://www.observe.ai/press-releases/observe-ai-launches-companion-agent-to-support-frontline-teams ↗
Verification log1 day with observations · 7 fact and 0 price observations
- 29 Oct 20267 facts verified
A verification re-reads a first-party page. It refreshes freshness and is listed here; only a dated, sourced event becomes a change.
Evidence
7/12 facts verified · 7 sourcesFacts ledger
observe.ai
observe.ai/platform/interaction-intelligence: "Cross-channel stitching — voice, chat & email under one case"; "Auto QA evaluates every call and chat against your rubric".
https://www.observe.ai/platform/interaction-intelligence ↗observe.ai
observe.ai/ai-agents/for-customers/voice-ai: "Seamless live transfer to a human with full context, on the right rules."
https://www.observe.ai/ai-agents/for-customers/voice-ai ↗observe.ai
observe.ai/platform/integrations: "Bring every insight, workflow, and system together with 250+ secure integrations"; the directory lists 8x8, Aircall, Amazon Connect and others.
https://www.observe.ai/platform/integrations ↗observe.ai
observe.ai: every product CTA is "Get a Demo"; the site publishes no pricing page (observe.ai/pricing returns 404).
https://www.observe.ai ↗observe.ai
observe.ai trust page: "SSO — Single Sign-On for secure, centralized authentication"; "pre-model redaction of PII/PCI/PHI, SSO/MFA, granular RBAC, and BYOK/KYOK".
https://www.observe.ai/platform/trust-security-responsible-ai ↗observe.ai
observe.ai trust page: "Customer Managed Keys (CMK)", "BYOK for LLMs", "VPN & Private VPC Peering", "Tenant-Isolated Storage", "Configurable Data Retention".
https://www.observe.ai/platform/trust-security-responsible-ai ↗observe.ai
observe.ai/news-and-pr lists dated announcements, e.g. "Observe.AI Launches Performance Agents for CX…" (September 8, 2026).
https://www.observe.ai/news-and-pr ↗Sources · first-party pages read for this record
| Source | Type | Backs |
|---|---|---|
| Observe.AI — official trust, security and responsible AI pageobserve.ai/platform/trust-security-responsible-ai | official site | 2 |
| Observe.AI — official integrations pageobserve.ai/platform/integrations | official site | 1 |
| Observe.AI — official Interaction Intelligence pageobserve.ai/platform/interaction-intelligence | official site | 1 |
| Observe.AI — official news and press pageobserve.ai/news-and-pr | official site | 1 |
| Observe.AI — official press release launching Companion Agentobserve.ai/press-releases/observe-ai-launches-companion-agent-to-support-frontline-teams | official site | 1 |
| Observe.AI — official siteobserve.ai | official site | 1 |
| Observe.AI — official Voice AI pageobserve.ai/ai-agents/for-customers/voice-ai | official site | 1 |
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