Week 45
Latest
JunieReleaseJunie Eco mode hands implementation to a lower-cost modelGitHub CopilotPlansGitHub Enterprise now includes Copilot for every licensed userSierraReleaseSierra launches Compliance Console for outbound agentsGitHub CopilotReleaseGitHub Copilot Fusion becomes generally availableGitHub CopilotReleaseGitHub Agentic Workflows become generally availableAmpPlatformAmp launches an Android appMicrosoft 365 CopilotReleaseLearning Agent and admin-deployed custom MCP connectors arrive in CopilotKiroPlansKiro replaces its upgrade discount with a free first month and 500 trial creditsGleanReleaseGlean release 565 adds agent import/export and an Azure Files connectorGoogle AntigravityReleaseAntigravity 2.28 adds a built-in browser and any-file attachmentsSynthesiaReleaseSynthesia launches a Localization API for dubbing videos at scaleRunwayReleaseRunway launches Runway Ads for generating and publishing ad variantsOpenCodeReleaseOpenCode 2.2 adds Desktop plugins and a refreshed desktop appOpenAI CodexReleaseGPT-6.1 Terra becomes available in Codex
Verified
ToolMarketCap

StacksStarter template

Customer Support AI starter stack

A helpdesk, an AI support agent, a voice agent, and conversation intelligence — the four customer-service roles.

ToolMarketCap editorial template One tracked tool per role, listed alphabetically. A starting point, not a recommendation; offers and commercial relationships play no part.

Tools
4
Markets
1
Segments
4
Changed in 30 days
0 of 4
Active verified offers
0 of 4
Potential overlaps
0
groups
Self-hostable
0 of 4
Open source (OSI)
0 of 4

Tools

alphabetical · verified prices

Potential overlap

0 groups
AdjacentCustomer Service & Support
  • Same market (Customer Service & Support), different segments: AI helpdesks, Support agents, Voice support, Conversation intelligence.

Same editorial segment, and two or more functions verified for every tool. Same editorial segment, and one function verified for every tool. Same editorial segment; the record does not list verified functions for every tool, so how much they duplicate is unknown. Potential overlap is not a statement that a tool is unnecessary.

Stack fingerprint

1 market · 4 segments
  • Customer Service & Support · 4
Open source (OSI)
0 of 4
Self-hostable
0 of 4
Free tier
0 of 4
Changed in 30 days
0 of 4

Counts of verified facts — not a score. An unverified licence or deployment is not counted either way.

Recent changes and offers

Last 30 days

No verified change in this window.

Market exposure

Market Activity v1

Market-wide counts of verified changes. “Above usual” means this ISO week has at least 5 changes and at least twice the market’s median week.

Use this template

Creates a private stack with these 4 tools. Remove the ones you don’t use, add your own, and enter plans and spend to see your overlap, changes, and replacement options.