Forethought
Enterprise AI Agents for Any CX Platform
A multi-agent customer support system: Solve resolves customer conversations across chat, email, voice, and Slack, while Triage, Assist, Discover, and QA agents classify tickets, help human agents, and score quality. It integrates with 70+ helpdesks and knowledge sources, sells Team, Professional, and Enterprise plans by quote, and has been owned by Zendesk since March 2026.Editorial
forethought.ai
forethought.ai Channels menu: "Chat — Deliver instant, accurate answers", "Email", "Voice — Real-time AI call resolution", "Headless — Embed AI into your systems", "Slack".
https://forethought.ai ↗forethought.ai
forethought.ai/pricing: Team, Professional ("Most popular"), and Enterprise plans each show "Get a Quote"; no prices are published.
https://forethought.ai/pricing ↗Pricing
USD · list price · monthly billing unless notedNo price for Forethought has been verified yet.
Only 1 logged change; at least 3 are needed before a value is published.
- 0 verified changes · 30d
- 0 active days · 90d
- Latest change 225 days ago
Index history starts with the first recorded daily snapshot. Past values are never reconstructed.
No verified change in the last 90 days, and too little history for a value.
- Recent changes
- 0 verified changes in the last 30 days · 0 in 7 · 0 in 90. Latest 26 Mar 2026 (225 days ago).
- 7d (evidence for recent changes)30d (evidence for recent changes)90d (evidence for recent changes)Latest (evidence for recent changes)
- vs segment · 30d
- The same as the Support agents median of 0 per tool.
- Forethought (evidence for vs segment · 30d)Support agents (evidence for vs segment · 30d)
- List price
- No price has been verified.
- Ownership
Zendesk completes its acquisition of Forethought
Zendesk closed its acquisition of Forethought, announced on March 11, 2026; forethought.ai now says Forethought is part of Zendesk.
zendesk.com
ObservedHigh confidencePublished 26 Mar 2026Zendesk (owner) — official newsroom release on completing the Forethought acquisitionhttps://www.zendesk.com/newsroom/articles/zendesk-completes-forethought-acquisition/ ↗
Verification log1 day with observations · 6 fact and 0 price observations
- 29 Oct 20266 facts verified
A verification re-reads a first-party page. It refreshes freshness and is listed here; only a dated, sourced event becomes a change.
Evidence
6/12 facts verified · 6 sourcesFacts ledger
forethought.ai
forethought.ai Channels menu: "Chat — Deliver instant, accurate answers", "Email", "Voice — Real-time AI call resolution", "Headless — Embed AI into your systems", "Slack".
https://forethought.ai ↗forethought.ai
forethought.ai/platform/solve: "Seamless Handoffs — Transfer inquiries to human agents in real-time with full context"; Triage "tags and prioritizes the ticket".
https://forethought.ai/platform/solve ↗forethought.ai
forethought.ai/integrations: "integrate Forethought with 70+ available helpdesks, knowledge sources and other connectors"; lists Zendesk, Salesforce, Intercom, ServiceNow, Five9, Genesys, Amazon Connect.
https://forethought.ai/integrations ↗forethought.ai
forethought.ai/pricing: Enterprise "Solve API … Analytics API"; Add-on "Analytics API — Access and use AI agent data anywhere."
https://forethought.ai/pricing ↗forethought.ai
forethought.ai/pricing: Team, Professional ("Most popular"), and Enterprise plans each show "Get a Quote"; no prices are published.
https://forethought.ai/pricing ↗forethought.ai
forethought.ai/platform/security: "We are compliant with ISO 27001 and certified for SOC 2"; "controls and processes are aligned with the HIPAA requirements".
https://forethought.ai/platform/security ↗Sources · first-party pages read for this record
| Source | Type | Backs |
|---|---|---|
| Forethought — official pricing pageforethought.ai/pricing | official site | 2 |
| Forethought — official integrations pageforethought.ai/integrations | official site | 1 |
| Forethought — official security pageforethought.ai/platform/security | official site | 1 |
| Forethought — official siteforethought.ai | official site | 1 |
| Forethought — official Solve product pageforethought.ai/platform/solve | official site | 1 |
| Zendesk (owner) — official newsroom release on completing the Forethought acquisitionzendesk.com/newsroom/articles/zendesk-completes-forethought-acquisition | official site | 1 |
Found an outdated fact? Suggest an update with the source that shows it — every update is reviewed before it can change the record.
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