PricingPricing changes
Pricing changes
Observed list-price movements — a plan seen at one price, then at another — and every logged pricing, billing, plan, free-tier, and availability change. Direction is stated, never judged: a higher price is not “bad” and a lower one is not “good”.
- price movements
- 0
- pricing & plan · 90d
- 1
- events · 90d
- 3
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1 event · AI helpdesks segment →
- IntercomPlans
Workforce Management becomes part of the Pro add-on
Intercom made Workforce Management (volume forecasting, scheduling, staffing gaps) available with the Pro add-on; Beta users need Pro to keep using it.
intercom.com
ObservedHigh confidencePublished 15 Oct 2026Intercom — official changeloghttps://www.intercom.com/changes/en/160332-plan-your-support-team-s-staffing-without-the-spreadsheet ↗
Observed price history
History starts here. No observed list price has moved yet in AI helpdesks. Re-checking a price that hasn’t moved only refreshes its date; a different price is charted here.