Week 45
Latest
JunieReleaseJunie Eco mode hands implementation to a lower-cost modelGitHub CopilotPlansGitHub Enterprise now includes Copilot for every licensed userSierraReleaseSierra launches Compliance Console for outbound agentsGitHub CopilotReleaseGitHub Copilot Fusion becomes generally availableGitHub CopilotReleaseGitHub Agentic Workflows become generally availableAmpPlatformAmp launches an Android appMicrosoft 365 CopilotReleaseLearning Agent and admin-deployed custom MCP connectors arrive in CopilotKiroPlansKiro replaces its upgrade discount with a free first month and 500 trial creditsGleanReleaseGlean release 565 adds agent import/export and an Azure Files connectorGoogle AntigravityReleaseAntigravity 2.28 adds a built-in browser and any-file attachmentsSynthesiaReleaseSynthesia launches a Localization API for dubbing videos at scaleRunwayReleaseRunway launches Runway Ads for generating and publishing ad variantsOpenCodeReleaseOpenCode 2.2 adds Desktop plugins and a refreshed desktop appOpenAI CodexReleaseGPT-6.1 Terra becomes available in Codex
Verified
ToolMarketCap
ParloaParloa · Voice support
Entry price
Not yet verified
Free tier
Not yet verified
Logged activity · 90d
Insufficient history
3Verified differences2Shared5Not yet verified
SynthflowAgentFlow AI · Voice support
Entry price
Not yet verified
Free tier
Not yet verified
Logged activity · 90d
Insufficient history

Parloa vs Synthflow

3Verified differences0Pricing differences · 2 not verified for both2Parloa · verified changes 30d0Synthflow · verified changes 30d
Last 30 daysParloa logged 2 verified changes, Synthflow 0 verified changes.
Evidence5 of 10 compared facts are verified for both; 1 only for Parloa, 2 only for Synthflow, and 2 for neither.

At a glance

Verified values · no winner is picked
Parloa and Synthflow: price, free tier, licence, self-hosting, enterprise
DimensionParloaSynthflow
Entry priceNot yet verifiedNot yet verified
Free tierNot yet verifiedNot yet verified
Open sourceNot yet verifiedNot yet verified
Self-hostingNot yet verifiedNot yet verified
Enterprise (SSO + offering)YesNot yet verified
Switch from ParloaSwitch from SynthflowAdd Parloa to a stackAdd Synthflow to a stack

Where they differ

3
Support channels
ParloaVoice, chat
parloa.com
ObservedHigh confidenceVerified 29 Oct 2026
Parloa — official pricing page

parloa.com/platform/pricing: "Parloa uses consumption-based pricing: per minute for voice and per interaction for chat."

https://www.parloa.com/platform/pricing/ ↗
SynthflowVoice — also chat and SMS
synthflow.ai
ObservedHigh confidenceVerified 29 Oct 2026
Synthflow — official site

synthflow.ai: "Design, deploy, and manage AI agents across every channel — voice, chat, SMS, and more — all from one platform."

https://synthflow.ai ↗
App integrations
ParloaGenesys, Five9, Amazon Connect, Salesforce, SAP, Zendesk — contact center and CRM
parloa.com
ObservedHigh confidenceVerified 29 Oct 2026
Parloa — official integrations page

parloa.com/platform/integrations lists Genesys, Amazon Connect, Cisco, Avaya, Five9, Talkdesk (voice/contact center) and SAP, Salesforce, Microsoft Dynamics 365, ServiceNow, HubSpot, Zendesk, Freshdesk (customer context).

https://www.parloa.com/platform/integrations/ ↗
SynthflowSalesforce, HubSpot, Cal.com, GoHighLevel, Zapier — plus SIP telephony
synthflow.ai
ObservedHigh confidenceVerified 29 Oct 2026
Synthflow — official pricing page

synthflow.ai footer Integrations: "Cal.com, GoHighLevel, HubSpot, Salesforce, Zapier"; Enterprise: "CRM, calendar, contact-center stack, webhook, API, and knowledge-source integrations".

https://synthflow.ai/pricing ↗
Enterprise
ParloaCustom volume commitments — one commitment applied across use cases
parloa.com
ObservedHigh confidenceVerified 29 Oct 2026
Parloa — official pricing page

parloa.com/platform/pricing: "We tailor a plan with defined rates and commitments"; "Commit to your volume once. Apply it across the use cases you prioritize."

https://www.parloa.com/platform/pricing/ ↗
SynthflowEnterprise contract — SLA, SIP trunking, custom concurrency, MSA/DPA, security review
synthflow.ai
ObservedHigh confidenceVerified 29 Oct 2026
Synthflow — official pricing page

synthflow.ai/pricing: "Enterprise SLA and support terms scoped in contract"; "Synthflow Native Telephony, SIP trunking"; "MSA/DPA support ... enterprise security review".

https://synthflow.ai/pricing ↗

Pricing face-off

USD list price · monthly billing
ParloaFree tier: not yet verified
No paid price verified yet
SynthflowFree tier: not yet verified
No paid price verified yet

Where they match

2Toggle
Human handoff
ParloaYes — warm transfer to human agents through the contact-center platform
parloa.com
ObservedHigh confidenceVerified 29 Oct 2026
Parloa — official integrations page

parloa.com/platform/integrations: Genesys "hands off to human agents with full context"; Five9 "with warm transfer back to humans".

https://www.parloa.com/platform/integrations/ ↗
SynthflowYes — warm transfers to humans, with handoff triggers you control
synthflow.ai
ObservedHigh confidenceVerified 29 Oct 2026
Synthflow — official site

synthflow.ai: agents "can ask clarifying questions, offer alternate responses, or escalate to a human. You can control handoff triggers based on failed attempts or sentiment."

https://synthflow.ai ↗
Business model
ParloaCustom pricing — consumption-based, per voice minute or chat interaction
parloa.com
ObservedHigh confidenceVerified 29 Oct 2026
Parloa — official pricing page

parloa.com/platform/pricing: "You won’t be forced into standard plans. Pricing models are built around your specific deployment."; "Outcome-based pricing is supported when it makes sense."

https://www.parloa.com/platform/pricing/ ↗
SynthflowCustom pricing — enterprise contracts from $30,000 per year
synthflow.ai
ObservedHigh confidenceVerified 29 Oct 2026
Synthflow — official pricing page

synthflow.ai/pricing: "Enterprise contracts start at $30,000 annually. Final pricing is scoped around call volume, concurrency, telephony setup, integrations, security needs".

https://synthflow.ai/pricing ↗

Not yet verified for one or both

5
Delivery
ParloaNot yet verified
SynthflowWeb app — app.synthflow.ai, plus a REST API
feedback.synthflow.ai
ObservedHigh confidenceVerified 29 Oct 2026
Synthflow — official changelog

feedback.synthflow.ai/changelog: "The new Synthflow app runs at app.synthflow.ai, with faster page loads".

https://feedback.synthflow.ai/changelog ↗
Platforms
ParloaNot yet verified
SynthflowNot yet verified
API
ParloaNot yet verified
SynthflowYes — REST and streaming API for call automation
docs.synthflow.ai
ObservedHigh confidenceVerified 29 Oct 2026
Synthflow — official API reference

docs.synthflow.ai: "Welcome to the Synthflow API. These REST and streaming endpoints let you orchestrate every part of your phone calls automation stack".

https://docs.synthflow.ai/getting-started-with-your-api ↗
Free tier
ParloaNot yet verified
SynthflowNot yet verified
Single sign-on
ParloaYes — single sign-on built in
parloa.com
ObservedHigh confidenceVerified 29 Oct 2026
Parloa — official enterprise security & governance page

parloa.com enterprise security & governance: "Role-based access control, multi-factor authentication, and single sign-on are built in."

https://www.parloa.com/platform/enterprise-security-governance/ ↗
SynthflowNot yet verified

References

Links — shown, never counted as differences
Documentation
ParloaNot yet verified
Synthflowdocs.synthflow.ai/getting-started
docs.synthflow.ai
ObservedHigh confidenceVerified 29 Oct 2026
Synthflow — official documentation

docs.synthflow.ai: "Build, test, launch, and improve voice and chat agents with Synthflow".

https://docs.synthflow.ai/getting-started ↗
Changelog
Parloaparloa.com/resources/innovation
parloa.com
ObservedHigh confidenceVerified 29 Oct 2026
Parloa — official product updates & releases

parloa.com/resources/innovation ("Product Updates & Releases"): dated Innovation Releases, e.g. "Oct 2026 ... Personal Agent Middleware".

https://www.parloa.com/resources/innovation/ ↗
Synthflowfeedback.synthflow.ai/changelog
feedback.synthflow.ai
ObservedHigh confidenceVerified 29 Oct 2026
Synthflow — official changelog

feedback.synthflow.ai/changelog: "Follow new updates and improvements to Synthflow", with dated monthly entries.

https://feedback.synthflow.ai/changelog ↗
Source repository
ParloaNot yet verified
SynthflowNot yet verified

Recent record

Each side’s own record · not a score
Recent record of Parloa and Synthflow, side by side
ReadingParloaSynthflow
Verified changes2 in 30 days · 2 in 90 days · Voice support median 00 in 30 days · 2 in 90 days · Voice support median 0
Last verified change15 Oct 2026 · 22 days ago6 Oct 2026 · 31 days ago
Activity · 90 daysNo value (insufficient history)No value (insufficient history)
Latest list-price moveNo verified priceNo verified price
Pricing on recordNo verified priceNo verified price
Comparable facts6 of 10 verified7 of 10 verified

Parloa · latest 3

  1. Release

    Personal Agent Middleware for requests from customers' AI agents

    Parloa introduced Personal Agent Middleware, which applies a brand's rules and permissions when personal AI agents contact support on a customer's behalf.

    parloa.com
    ObservedHigh confidencePublished 15 Oct 2026
    Parloa — official blog: Personal Agent Middleware
    https://www.parloa.com/blog/ensuring-reliable-service-when-personal-ai-agents-are-your-customers/ ↗
  2. Release

    Context Intelligence carries customer context across conversations

    Parloa launched Context Intelligence, a customer-understanding layer that lets its AI agents remember facts across conversations and channels.

    parloa.com
    ObservedHigh confidencePublished 8 Oct 2026
    Parloa — official blog: Context Intelligence
    https://www.parloa.com/blog/parloa-context-intelligence/ ↗

Synthflow · latest 3

  1. Release

    ChatGPT plugin, post-call emails, and a new Synthflow app

    Synthflow released an official ChatGPT plugin for building voice agents, post-call email actions, and an early-access new app at app.synthflow.ai.

    feedback.synthflow.ai
    ObservedHigh confidencePublished 6 Oct 2026
    Synthflow — official changelog: October 6, 2026
    https://feedback.synthflow.ai/changelog/chatgpt-plugin-post-call-emails-new-synthflow-app-and-more ↗
  2. Release

    Campaigns, Advanced Synthflow LLM, and business hours

    Synthflow's September 4, 2026 changelog entry added Campaigns, the Advanced Synthflow LLM, Business Hours, and analytics across subaccounts.

    feedback.synthflow.ai
    ObservedHigh confidencePublished 4 Sept 2026
    Synthflow — official changelog: September 4, 2026
    https://feedback.synthflow.ai/changelog/campaigns-advanced-synthflow-llm-business-hours-analytics-across-subaccounts-and ↗

Keep comparing

Both in Voice support
ParloaFull record →SynthflowFull record →Parloa alternatives→Synthflow alternatives→Parloa pricingnot verifiedSynthflow pricingnot verified
Compared using 16 verified facts · oldest record verified 29 Oct 2026. Tools appear in URL order, alphabetically by identifier — it implies no ranking.